{"id":22987,"date":"2017-10-09T11:21:24","date_gmt":"2017-10-09T09:21:24","guid":{"rendered":"https:\/\/engmo.se\/guide\/"},"modified":"2024-03-15T08:54:53","modified_gmt":"2024-03-15T07:54:53","slug":"guide","status":"publish","type":"page","link":"https:\/\/engmo.se\/en\/guide\/","title":{"rendered":"Guide"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; background_animation=&#8221;none&#8221; css_animation=&#8221;&#8221;][vc_column]\n\t\t\t<!-- START Frontpage REVOLUTION SLIDER 6.6.16 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_1_1_wrapper\" data-source=\"gallery\" style=\"visibility:hidden;background:transparent;padding:0;margin:0px auto;margin-top:0;margin-bottom:0;\">\n\t\t\t\t<rs-module id=\"rev_slider_1_1\" style=\"\" data-version=\"6.6.16\">\n\t\t\t\t\t<rs-slides style=\"overflow: hidden; position: absolute;\">\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-31\" data-title=\"Model\" data-thumb=\"\/\/engmo.se\/wp-content\/uploads\/slider_1900x500px_model11-100x50.jpg\" data-link=\"\/\/engmo.se\/sommar-tacken\/\" data-tag=\"l\" data-target=\"_self\" data-seoz=\"front\" data-anim=\"adpr:false;ms:600;\" data-in=\"o:0;\" data-out=\"a:false;\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/\/engmo.se\/wp-content\/plugins\/revslider\/public\/assets\/assets\/dummy.png\" alt=\"EngmoDun\" width=\"1900\" height=\"500\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/engmo.se\/wp-content\/uploads\/slider_1900x500px_model11.jpg\" data-no-retina>\n<!---->\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-1\" data-title=\"EngmoDun Noble Astrid\" data-thumb=\"\/\/engmo.se\/wp-content\/uploads\/Astrid_V01_1900x500px-1-100x50.jpg\" data-anim=\"adpr:false;ms:600;\" data-in=\"o:0;\" 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data-anim=\"ms:600;\" data-in=\"o:0;\" data-out=\"a:false;\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/\/engmo.se\/wp-content\/plugins\/revslider\/public\/assets\/assets\/dummy.png\" alt=\"\" title=\"Louise_tacken_sortiment_1900x500px\" width=\"1900\" height=\"500\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/engmo.se\/wp-content\/uploads\/Louise_tacken_sortiment_1900x500px-1.jpg\" data-no-retina>\n<!---->\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t<\/rs-module>\n\t\t\t\t<script>\n\t\t\t\t\tsetREVStartSize({c: 'rev_slider_1_1',rl:[1240,1024,768,480],el:[500],gw:[1900],gh:[500],type:'standard',justify:'',layout:'fullwidth',mh:\"0\"});if (window.RS_MODULES!==undefined && window.RS_MODULES.modules!==undefined && window.RS_MODULES.modules[\"revslider11\"]!==undefined) {window.RS_MODULES.modules[\"revslider11\"].once = false;window.revapi1 = undefined;if (window.RS_MODULES.checkMinimal!==undefined) window.RS_MODULES.checkMinimal()}\n\t\t\t\t<\/script>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<!-- END REVOLUTION SLIDER -->\n[\/vc_column][\/vc_row][vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; background_animation=&#8221;none&#8221; padding_top=&#8221;60&#8243; css_animation=&#8221;&#8221;][vc_column][vc_column_text]<\/p>\n<h1 style=\"text-align: center;\"><span style=\"font-family: 'Palatino Linotype';\">FAQ<\/span><\/h1>\n<p>&nbsp;<\/p>\n<h2 class=\"h2_title\" style=\"text-align: center;\">Here we have collected frequently asked questions and answers.<\/h2>\n<div class=\"h2_title\" style=\"text-align: center;\">If you can not find the answer to your questions, please feel free to <a href=\"https:\/\/engmo.se\/en\/contact-us\/\">contact us.<\/a><\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; background_animation=&#8221;none&#8221; padding_top=&#8221;60&#8243; padding_bottom=&#8221;40&#8243; css_animation=&#8221;&#8221;][vc_column][vc_accordion active_tab=&#8221;1&#8243; collapsible=&#8221;yes&#8221; style=&#8221;accordion&#8221; accordion_border_radius=&#8221;0&#8243;][vc_accordion_tab title=&#8221;Why to choose down?&#8221;][vc_column_text]Your body produces its own heat. Whether you sweat or freeze depends both on the temperature in the room and on you yourself.<\/p>\n<p>We experience hot and cold in different ways. Down is a unique natural material that breathes and retains just the right amount of heat, yet releases the excess.<\/p>\n<p>That\u2019s why we fill all our pillows and duvets with weightless down. Almost like small, fluffy clouds.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Different types of down&#8221; el_id=&#8221;nomite&#8221;][vc_column_text el_id=&#8221;nomite2&#8243;]Different types of down create different feelings. Geese live longer than ducks, and therefore make larger and fluffier down. And the Eider&#8230; It provides the world\u2019s finest and lightest down. Simply put: Different feelings.<\/p>\n<p>Large down provides better insulating capacity than smaller down and has higher fill power or \u201cfluffiness\u201d. Feathers do not insulate as well, but provide good consistency as filling in pillows.<\/p>\n<p>Which down we use plays a significant role in your blanket or pillow. That\u2019s why we only use the best. At our feather wash, we have complete control over the entire process, and can guarantee that your blanket is 100% in accordance with the declaration on the label.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;What does fillpower mean?&#8221; el_id=&#8221;fillpower&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; use_row_as_full_screen_section_slide=&#8221;no&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;22582&#8243; img_size=&#8221;535x300px&#8221; qode_css_animation=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]Down is the world\u2019s best insulating material, and a large and fluffy down insulates better than a small and flat feather. In trade jargon this insulating capacity is called \u201dfill power\u201d, and this is where down distinguishes itself from other materials.<\/p>\n<p>The larger the proportion of down, the higher the fill power. This means that a down blanket always has higher fill power (better insulating capacity) than a blanket with feathers or some synthetic material. A genuine down blanket must contain at least 51% down. Ours contain up to 100%.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_accordion_tab][vc_accordion_tab title=&#8221;What does the certificate mean?&#8221; el_id=&#8221;labels&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; use_row_as_full_screen_section_slide=&#8221;no&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text]We use several different certificates so that you can be certain that we maintain the high quality we demand.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; use_row_as_full_screen_section_slide=&#8221;no&#8221; text_align=&#8221;left&#8221; padding_top=&#8221;30&#8243; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;37432&#8243; img_size=&#8221;full&#8221; qode_css_animation=&#8221;&#8221; el_class=&#8221;logo-faq&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]OEKO-TEX\u00ae STANDARD 100 Class I means that your blanket or pillow is free of residual chemicals. Recommended for infants. <a href=\"https:\/\/www.oeko-tex.com\/en\/apply-here\/standard-100-by-oeko-tex\" target=\"_blank\" rel=\"noopener\">www.oeko-tex.com<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; use_row_as_full_screen_section_slide=&#8221;no&#8221; text_align=&#8221;left&#8221; padding_top=&#8221;30&#8243; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;34269&#8243; img_size=&#8221;full&#8221; qode_css_animation=&#8221;&#8221; el_class=&#8221;logo-faq&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]NOMITE ensures that no mites can get into the blanket or pillow. <a href=\"https:\/\/www.nomite.de\/en\/home\/\" target=\"_blank\" rel=\"noopener\">www.nomite.com<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; use_row_as_full_screen_section_slide=&#8221;no&#8221; text_align=&#8221;left&#8221; padding_top=&#8221;30&#8243; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;22494&#8243; img_size=&#8221;full&#8221; qode_css_animation=&#8221;&#8221; el_class=&#8221;logo-faq&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]Downafresh<sup>\u00ae<\/sup> greenLine is a guarantee that the down in your blanket or pillow is washed and dried according to international rules and does not contain undesirable microorganisms or viruses. <a href=\"https:\/\/www.downafresh.com\/en\/\" target=\"_blank\" rel=\"noopener\">www.downafresh.com<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; use_row_as_full_screen_section_slide=&#8221;no&#8221; text_align=&#8221;left&#8221; padding_top=&#8221;30&#8243; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;37461&#8243; img_size=&#8221;full&#8221; qode_css_animation=&#8221;&#8221; el_class=&#8221;logo-faq&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]DOWNPASS guarantee high quality and the certainty that down and feathers used as filling material are ethically sourced and come from tightly controlled and traceable supply chains. In addition, the quality of all products is monitored by independent testing institutes. <a href=\"https:\/\/www.downpass.com\/en\/\" target=\"_blank\" rel=\"noopener\">www.downpass.com<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; use_row_as_full_screen_section_slide=&#8221;no&#8221; text_align=&#8221;left&#8221; padding_top=&#8221;30&#8243; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text]We cooperate with several independent control organisations to maintain our established goals for sustainability, environment and animal welfare.<\/p>\n<p>&nbsp;<\/p>\n<p>International Down and Feather Laboratory (IDFL) was founded in 1978 in the U.S.A, and is an organisation that controls the traceability of down products. They certify all our down. <a href=\"https:\/\/idfl.com\/\" target=\"_blank\" rel=\"noopener\">www.idfl.com<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; use_row_as_full_screen_section_slide=&#8221;no&#8221; text_align=&#8221;left&#8221; padding_top=&#8221;30&#8243; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;22504&#8243; img_size=&#8221;full&#8221; qode_css_animation=&#8221;&#8221; el_class=&#8221;logo-faq&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]The European Down and Feather Association (EDFA) has approved our laboratory, where we continually examine the quality and standard. <a href=\"https:\/\/edfa.eu\/\" target=\"_blank\" rel=\"noopener\">www.edfa.eu<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; use_row_as_full_screen_section_slide=&#8221;no&#8221; text_align=&#8221;left&#8221; padding_top=&#8221;30&#8243; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;28277&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; qode_css_animation=&#8221;&#8221; el_class=&#8221;logo-faq&#8221; link=&#8221;https:\/\/www.amfori.org\/content\/amfori-bsci&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]amfori BSCI (Business Social Compliance Initiative) is an organisation that works to improve working conditions and sustainability processes with companies in Europe. <a href=\"https:\/\/www.amfori.org\/content\/amfori-bsci\" target=\"_blank\" rel=\"noopener\">www.amfori.org<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Allergies&#8221; el_id=&#8221;allergy&#8221;][vc_column_text]Our duvets and pillows are guaranteed to be free of allergens. All our down is carefully washed, sterilised and sorted. All our duvets and pillows are thoroughly tested and approved by independent sources:<\/p>\n<ul>\n<li>Best Quality (Free of Chemicals) (STANDARD 100 by OEKO-TEX<sup>\u00ae<\/sup> Klass I).<\/li>\n<li>Completely clean down (Downafresh<sup>\u00ae<\/sup> greenLine, EN 12935).<\/li>\n<li>Completely mite-free (NOMITE).<\/li>\n<li>Guaranteed new down (EN 12934, Class 1).<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;How to maintain my duvet or pillow&#8221; el_id=&#8221;washing&#8221;][vc_column_text]<strong>Some simple care tips<\/strong><br \/>\nAll our duvets and pillows retain their fluffy feel for many years, but they always do best with some fresh air. So air them as often as you can, by all means every morning. Then the down will redistribute itself and feel as light and wonderful as usual. Year after year.<\/p>\n<p><strong>Down and laundry<\/strong><br \/>\nWhen necessary, simply wash your duvet or pillow in water (60 degrees). It is best to use a gentle detergent that re-moisturises the down.<br \/>\nIt is easy to use descaler with enzyme-free detergent, as it often contains citric acid that does not damage the quilt or pillow.<\/p>\n<p><strong>High centrifugation<br \/>\n<\/strong>We recommend a minimum of 1200 revolutions per minute.<\/p>\n<p>When the duvet is finished, it is a good idea to take it out, shake it a bit and centrifuge it once more.<\/p>\n<p>Then, spin-dry and dry in the tumble dryer as always (may take approx. 6-8 hours). Shake out the duvet or pillow. If they smell dry and fresh, they are ready to be used again.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;How do I store my duvet or pillow?&#8221;][vc_column_text]Always wash your blanket before you store it for the winter (or vice versa). Store it in a dry, well-ventilated space. Always avoid plastic packaging, and never vacuum pack. Also make sure that it is completely dry when you store it. Then it will be nice and fresh when you want to use it again.<br \/>\nThe same advice applies to pillows[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Animal welfare&#8221; el_id=&#8221;traceability&#8221;][vc_column_text]We believe that the ducks and geese that enable us to sleep more soundly should live a good life. This is important. Therefore, each and every down we use is traceable, which gives us full control over its handling (including washing, sterilisation and sorting). According to current EU rules, of course.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Traceability<\/strong><br \/>\nWe only use down from Europe, and comply with the EU\u2019s strictest animal protection laws. Our traceability system always documents the down\u2019s origin, where we purchased it and how the transport was conducted. We always meet the strict requirements demanded of our production through our cooperation with external monitoring organisations.<br \/>\nBy all means, ask us if you have any questions.<\/p>\n<p>&nbsp;<\/p>\n<p><iframe src=\"https:\/\/www.youtube.com\/embed\/nP-dejsAyCI?rel=0?ecver=1\" width=\"100%\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Animal protection<\/strong><br \/>\nThe EU\u2019s animal protection laws are the strictest in the world. With the various certificates that ensure how the animals are handled, you can be sure that our down is never plucked from living animals and that they are treated well during their lifetime.<\/p>\n<p>&nbsp;<\/p>\n<p>By all means, ask us if you have any questions. <a href=\"https:\/\/engmo.se\/en\/contact-us\/\">Contact us<\/a>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Environment, Ethics and Human Rights&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; use_row_as_full_screen_section_slide=&#8221;no&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;28277&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; qode_css_animation=&#8221;&#8221; link=&#8221;https:\/\/www.amfori.org\/content\/amfori-bsci&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]We are members in the amfori BSCI (Business Social Compliance Initiative), an organisation that works to improve working conditions and sustainability processes with companies in Europe. We actively contribute in the fight against child labour, against discrimination in the workplace, for better working conditions and for sustainable production.<\/p>\n<p>Read more here:\u00a0<a href=\"https:\/\/www.amfori.org\/content\/amfori-bsci\" target=\"_blank\" rel=\"noopener\">www.amfori.org<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_accordion_tab][vc_accordion_tab title=&#8221;Warranty&#8221; el_id=&#8221;warranty&#8221;][vc_column_text]Our duvets last longer. If you take care of your down duvet, it may actually last for many years.<\/p>\n<p>We provide a warranty on all down duvets and down pillows according to your statutory rights.*<br \/>\n<em>*The warranty applies to material and manufacturing faults in normal use<\/em>[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; background_animation=&#8221;none&#8221; css_animation=&#8221;&#8221;][vc_column][\/vc_column][\/vc_row][vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; background_animation=&#8221;none&#8221; padding_top=&#8221;60&#8243; css_animation=&#8221;&#8221;][vc_column][vc_column_text] FAQ &nbsp; Here we have collected frequently asked questions and answers. If you can not find the answer to your questions, please feel free to contact us. [\/vc_column_text][\/vc_column][\/vc_row][vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221;&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"footnotes":""},"yoast_head":"<title>FAQ - Questions and answers about EngmoDun products<\/title>\n<meta name=\"description\" content=\"Frequently asked questions about EngmoDun duvets and pillows. 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