FAQ

 

Here we have collected frequently asked questions and answers.
If you can not find the answer to your questions, please feel free to contact us.

Why to choose down?

Your body produces its own heat. Whether you sweat or freeze depends both on the temperature in the room and on you yourself.

We experience hot and cold in different ways. Down is a unique natural material that breathes and retains just the right amount of heat, yet releases the excess.

That’s why we fill all our pillows and duvets with weightless down. Almost like small, fluffy clouds.

Different types of down

Different types of down create different feelings. Geese live longer than ducks, and therefore make larger and fluffier down. The musk duck’s down has qualities that resemble eider down. And the Eider… It provides the world’s finest and lightest down. Simply put: Different feelings.

Large down provides better insulating capacity than smaller down and has higher fill power or “fluffiness”. Feathers do not insulate as well, but provide good consistency as filling in pillows.

Which down we use plays a significant role in your blanket or pillow. That’s why we only use the best. At our feather wash, we have complete control over the entire process, and can guarantee that your blanket is 100% in accordance with the declaration on the label.

What does fillpower mean?

EngmoDun Duvet and Pillow

Down is the world’s best insulating material, and a large and fluffy down insulates better than a small and flat feather. In trade jargon this insulating capacity is called ”fill power”, and this is where down distinguishes itself from other materials.

The larger the proportion of down, the higher the fill power. This means that a down blanket always has higher fill power (better insulating capacity) than a blanket with feathers or some synthetic material. A genuine down blanket must contain at least 51% down. Ours contain up to 100%.

What does the certificate mean?

We use several different certificates so that you can be certain that we maintain the high quality we demand.

OEKO-TEX logo

ÖkoTex class 1 means that your blanket or pillow is free of residual chemicals. Recommended for infants. www.oeko-tex.com

Nomite logo

Nomite ensures that no mites can get into the blanket or pillow. www.nomite.com

Downafresh logo

Downafresh Greenline is a guarantee that the down in your blanket or pillow is washed and dried according to international rules and does not contain undesirable microorganisms or viruses. www.downafresh.com

We cooperate with several independent control organisations to maintain our established goals for sustainability, environment and animal welfare.

 

International Down and Feather Laboratory (IDFL) was founded in 1978 in the U.S.A, and is an organisation that controls the traceability of down products. They certify all our down. www.idfl.com

EDFA logo

The European Down and Feather Association (EDFA) has approved our laboratory, where we continually examine the quality and standard. www.edfa.eu

BSCI logo

The Business Social Compliance Initiative (BSCI) is an organisation that works to improve working conditions and sustainability processes with companies in Europe. www.bsci-intl.org

Allergies

Our duvets and pillows are guaranteed to be free of allergens. All our down is carefully washed, sterilised and sorted. All our duvets and pillows are thoroughly tested and approved by independent sources:

  • Best Quality (Free of Chemicals) (ÖkoTex Standard 100, Class 1).
  • Completely clean down (Downafresh, EN 12935).
  • Completely mite-free (NoMite).
  • Guaranteed new down (EN 12934, Class 1).

How to maintain my duvet or pillow

Some simple care tips
All our duvets and pillows retain their fluffy feel for many years, but they always do best with some fresh air. So air them as often as you can, by all means every morning. Then the down will redistribute itself and feel as light and wonderful as usual. Year after year.

Down and laundry
When necessary, simply wash your duvet or pillow in water (60 degrees). It is best to use a gentle detergent that re-moisturises the down, eg. EngmoDun Wash. Then, spin-dry and dry in the tumble dryer as always (may take approx. 6-8 hours). Shake out the duvet or pillow. If they smell dry and fresh, they are ready to be used again

How do I store my duvet or pillow?

Always wash your blanket before you store it for the winter (or vice versa). Store it in a dry, well-ventilated space. Always avoid plastic packaging, and never vacuum pack. Also make sure that it is completely dry when you store it. Then it will be nice and fresh when you want to use it again.
The same advice applies to pillows

Animal welfare

We believe that the ducks and geese that enable us to sleep more soundly should live a good life. This is important. Therefore, each and every down we use is traceable, which gives us full control over its handling (including washing, sterilisation and sorting). According to current EU rules, of course.

 

Traceability
We only use down from Europe, and comply with the EU’s strictest animal protection laws. Our traceability system always documents the down’s origin, where we purchased it and how the transport was conducted. We always meet the strict requirements demanded of our production through our cooperation with external monitoring organisations.
By all means, ask us if you have any questions.

 

 

Animal protection
The EU’s animal protection laws are the strictest in the world. With the various certificates that ensure how the animals are handled, you can be sure that our down is never plucked from living animals and that they are treated well during their lifetime.

 

By all means, ask us if you have any questions. Contact us

Environment, Ethics and Human Rights

BSCI logo

We are members in the Business Social Compliance Initiative (BSCI), an organisation that works to improve working conditions and sustainability processes with companies in Europe. We actively contribute in the fight against child labour, against discrimination in the workplace, for better working conditions and for sustainable production.

Read more here: www.bsci-intl.org

10 Years Warranty

Our duvets last longer. If you take care of your down duvet, it may actually last for many years.

Therefore, we provide a full 10 years warranty on all down duvets and 3 years on our down pillows.*
*The warranty applies to material and manufacturing faults in normal use